C2S says...(our occasional Benefits Blog & 'other issues')

Attendance Allowance: You Don't Need a Carer to Qualify When people hear the words "Attendance Allowance", they often assume it only applies to those who have a full-time carer or need constant support. In reality, that's one of the biggest misconceptions surrounding the benefit. Many older people who may be entitled to Attendance Allowance never apply because they don't realise they could qualify. What Is Attendance Allowance? Attendance Allowance is a benefit for people who

Could You Be Missing Out on Pension Credit? When we speak to people about benefits, one of the most common things we hear is: "I won't be entitled to anything." Often, that belief means people never check what support might actually be available to them. Pension Credit is a good example. Many pensioners assume they won't qualify because they own their home, have some savings, or receive a small private pension. As a result, they miss out on help that could make a real differe

PIP Reform 2026: What’s Changing, What Isn’t, and Why So Many Claims Are Still Being Overturned The benefits system has seen a lot of headlines over the past year, especially around proposed changes to Personal Independence Payment (PIP). Many people are understandably confused — and worried — about what the reforms actually mean for them. At C2S, we keep a close eye on every official update so our clients don’t have to. Here’s a clear, calm breakdown of what’s happening righ

From 1 October 2026, C2S is officially VAT‑registered. As part of this change, we have taken the opportunity to revise our pricing structure to ensure fairness, transparency and value for all clients. Rather than simply adding VAT to our existing fees, we have tried to absorb as much of the VAT cost as possible. This is reflected in a reduction to all of our base fees for our three main support services, to ensure that our new prices remain affordable and transparent. Our new

The discussion around PIP reform is a reminder that behind every statistic is a person trying to manage daily life with dignity. Many of our clients live with a mix of physical and mental‑health conditions, and any proposal to reduce support for back pain, arthritis or anxiety would hit those already struggling the hardest. The IFS warns that excluding or downgrading mental‑health conditions would be counterproductive and create perverse incentives — something we see clearly

We welcome any move towards clearer regulation and higher standards in the benefits-support sector. Recent comments emanating from the DWP Minister, Sir Stephen Timms highlight a genuine problem: too many claimants are being let down by organisations offering inaccurate, poor-quality or exploitative assistance. This is one of the fundamental reasons behind our existence. At C2S, our position is very simple. We support vulnerable people accurately, with transparency and with i