C2S Fees
Transparent, simple fees for all of our professional, structured services. We provide clarity from the start so you can focus on your wellbeing.
We make Complex Simple — we reduce daunting benefits applications into a clear, easy-to-follow process, so you don’t have to worry at any stage. We offer transparent, fixed fees with no hidden costs. Your eligibility screening is always free, and you only pay if you choose to move forward with a full application.
Personal Independence Payment (PIP)
Initial Assessment
Full Application Support
Additional Support (Optional)
Comprehensive screening to identify entitlements on Form PIP1
Step-by-step guidance on all DWP forms. Submission and claim updates
Available only where required for tribunal or reconsideration stages.
Free
£525
From £125
Start with a free screening – your adviser will confirm eligibility for PIP before any payment is due.
Attendance Allowance (AA)
Initial Assessment
Full Application Support
Additional Support (Optional)
Eligibility screening based on age and care needs to confirm whether AA is likely to be awarded.
Complete management of your AA claim, including evidence gathering, form completion and submission to the DWP.
Optional support for decision challenges or reconsiderations if the outcome does not reflect your needs.
Free
£325
From £125
Structured AA support designed to maximise your income while keeping the process as simple and stress-free as possible.
Pension Credit (PC)
Initial Assessment
Full Application Support
Additional Support (Optional)
Verification of income and savings to determine Pension Credit eligibility.
End-to-end guidance for the PC application process, ensuring all relevant premiums are included.
Help with appeals or backdating requests. Applying for additional benefits where appropriate.
Free
£275
From £95
Ensuring your retirement income is fully supported through proper Pension Credit navigation.
Optional Add-on Support
These services are only required in certain situations. We are available if your case requires additional support beyond the standard application stages for PIP, AA, or PC.
Personal Independence Payment (PIP) Stage Support
Virtual Assessment Attendance
If you would benefit from support during your PIP assessment, your adviser can attend virtually to help you manage communication, clarify questions and ensure your needs are fully understood.
£125
Mandatory Reconsideration
If the DWP decision is incorrect or does not reflect your needs, we can prepare a professional Mandatory Reconsideration request, this will include reviewing the decision, identifying errors or omissions, preparing a structured argument and drafting a clear submission.
£175
Appeal Preparation & Submission
If your case necessitates an appeal, we can prepare your full appeal bundle and written submissions for consideration by the Tribunal.
£300
Attendance Allowance (AA) Stage Support
Mandatory Reconsideration
AA decisions can be wrong when evidence is weak or the assessor misunderstands care needs. We will prepare a detailed request with structured argument and submissions which identify errors or omissions.
£125
In the event that your case necessitates an Appeal, we can prepare a detailed appeal bundle and full submissions for the Tribunal
Appeal Preparation & Submission
£250
Pension Credit (PC) Stage Support
Benefit Check
Pension Credit can often unlock other entitlements. We can carry out a thorough check of other available benefits including: Housing, council tax reduction, free prescriptions, carers allowance and miscellaneous others.
£75
Mandatory Reconsideration
PC can often hinge on an interpretation of income and savings which can result in incorrect decisions. In such circumstances we can prepare a detailed analysis and submissions to support a positive reconsideration.
£100
Appeals
PC appeals are less common but on the rare occasion they are required we will prepare a detailed professional structured argument for submission to the Tribunal
£200
* These optional stages apply only to initial C2S clients if a DWP dispute arises or if specific complex support beyond the initial application is selected for PIP, AA, or PC.
Payment Terms & Policy
Terms
C2S keeps payment simple and transparent. Your eligibility screening is always free and no fees are charged unless you choose to proceed with a full application. Once you confirm 'yes', payment becomes due before your detailed assessment and application begin. All fees are fixed and as stated in advance and any optional add -on services are only charged at a later date if they are requested. Payments are made through our secure online system and full instructions are provided at the point of payment. There are no hidden charges, ongoing fees or additional costs beyond those outlined in this document.
How Payment Works
Once your free initial screening shows you may qualify, you decide whether to proceed. If 'yes' then we send easy, step-by-step payment instructions. Once payment is made, we complete your detailed assessment and prepare your full application. The application is reviewed with you and if you are happy submitted on your behalf. The process is straightforward, predictable and designed to keep you fully in control